What would you think if I told you there was a way to improve the performance of your employees?
You’d want to know how right?
Emotional intelligence is rapidly gaining awareness in all areas of business, and research suggests that emotional intelligence training, specifically in managers, will have an impact on employee productivity. It accounts for 80-85% of our daily interactions, and so it is understandable that in our professional arenas, the correlation between emotional intelligence and success is high.
I completed a study for my dissertation and wrote an Executive Position Paper in order to promote the importance of emotional intelligence in managers with recommendations for emotional intelligence training. The research provides persuasive evidence that a formalized program for emotional intelligence training will improve the perceived leadership and managerial skills of managers. Accordingly, it will also provide evidence that such a training program will have a direct and indirect impact on employee productivity and the overall profitability of a company. Through a survey and analysis of results, we gained a baseline of leadership behaviors and emotional intelligence levels. I provided an outline for recommended training efforts with the postulation that increased levels of emotional intelligence in managers will bridge relational gaps evident among the management team and between management and their respective teams, helping to create a more cohesive and efficient business unit from the top down.
Follow the link to find the paper, or check out the resources listed below for more in.
Some additional resources to check out:
“Emotional Intelligence 2.0” – Travis Bradberry
“Emotional Intelligence for Sales Success” – Colleen Stanley
“The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations” – James Kouzes and Barry Posner
Anything by Daniel Goleman – he has quite a bit out there!
The E.I. Insider 